
The First Five Minutes After You Smell Gas
Natural gas is odorized so a leak reaches you before an ignition source does, and what you do first matters more than what you do next. Leave without switching anything electrical on or off, shut the gas at the meter or curb valve if you can reach it safely, and call from outside. We take same-day calls for a suspected leak.
Electronic Leak Detection, Not Guesswork
A soap bubble test finds a leak you already know the location of; it does not survey a house. We sweep the system with an electronic combustible gas detector, which reads concentrations well below what a nose registers and works on buried or concealed runs. Isolating the section first, then confirming with bubbles at the fitting, is far less destructive than opening walls.
Pilot Lights That Will Not Stay Lit
A pilot that keeps going out is usually reported as a bad thermocouple, and often it is something upstream instead. Low pressure at the appliance, a partly blocked line, a failing regulator or a missing sediment trap will all put out a pilot that is otherwise healthy. We read the pressure with a manometer before anyone sells you a part.
Appliance Relight After a Shutoff
After the gas has been off — for a repair, a red tag, a tripped seismic valve, or a move-in — every appliance in the building has to be relit and checked in turn. We relight water heaters, furnaces, wall heaters, ranges and dryers, verify the pressure each is receiving, and check for spillage at the draft hood. Once the work passes we arrange the utility appointment.
Carbon Monoxide From a Starved Appliance
Carbon monoxide is a combustion problem, and a gas supply problem becomes one. An appliance on inadequate pressure, or venting poorly because it is short of air, burns incompletely and produces CO where a correctly fed one would not. We check supply pressure and combustion together, because treating them as separate trades is how a line fault becomes a health hazard.
When the gas company finds an unsafe condition it tags the meter and shuts off the supply — and the free visit that condemns your system does not repair it. A red tag means the appliance or line stays off until a licensed contractor corrects the fault and the work is signed off. We do the correction, arrange the re-light, and hand over the paperwork.
Tripped Earthquake Shutoff Valves
California requires seismic gas shutoff valves in defined circumstances under Health and Safety Code Section 19180, and a motion-sensitive valve built to ASCE 25-97 closes on ground movement whether or not anything is wrong with your piping. Most people never learn the valve exists until they have no gas and no obvious reason for it. We reset and test them, and tell a tripped seismic valve from a non-motion-sensitive excess flow shutoff.
Locating a Buried Yard Line Leak
A leak on a buried yard run does not need the yard dug up to find. We pressure-isolate the line to confirm the loss is underground, then trace the route — tracer wire over polyethylene, or direct location on steel — and narrow the fault to a short section before a shovel goes in. Excavating one meter of trench instead of thirty is the difference between a repair and a landscaping project.